About Us

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.       

SSO operates an industry-leading staffing model with three main components: 

  • Talent Acquisition – sourcing, screening, interviewing and selecting talent
  • Talent Management – onboarding, engaging and developing talent
  • Talent Consulting – helping clients with a full spectrum of talent support
Listen. Take Action. Succeed.

Services

Talent Acquisition Talent Acquisition

Talent acquisition activities cover all aspects of sourcing, recruiting, screening, interviewing and selecting candidates through offer letter acceptance.

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Talent Management Talent Management

Talent management includes all employee lifecycle activities including payroll and benefit administration, performance management, learning management, employee relations and all workforce management strategies.

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Talent Consulting Talent Consulting

Talent consulting involves advising clients on a variety of HR-related activities including functional assessments (known as HR health check), appropriate cost recovery across all types of funding positioning HR as a strategic partner by outsourcing other activities (HR transformation), and HR technology support from RFP development to market evaluation through system implementation.

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Community and Culture

Customer Service Week

Customer Service Week


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The Evolution of Annual Performance Reviews

The Evolution of Annual Performance Reviews

It’s back to school time and, for many of us, this means getting back to our regular schedules after vacations or kids being home during the summer. Routines are comfortable and help to provide [...]
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Company Culture: Servant Leadership

Company Culture: Servant Leadership

We recently kicked off a blog series specifically focused on company culture, and we started by honing in on what culture is and why it matters. In our previous blog, we identified three core reasons [...]
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Customer Contact Week: Las Vegas 2019

Customer Contact Week: Las Vegas 2019

In just a few short days, the SSO team will be heading out to Las Vegas for this year’s Customer Contact Week (CCW), June 24-28th. Formerly known as Call Center Week, CCW is the number one [...]
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Staffing Solutions Organization LLC to Sponsor Junior Achievement Program at Albany-Area Middle Schools

Staffing Solutions Organization LLC to Sponsor Junior Achievement Program at Albany-Area Middle Schools

Staffing Solutions Organization (SS0) LLC based in downtown Albany is sponsoring and leading Junior Achievement (JA) Global Marketplace events at local middle schools the weeks of June 3-7, 2019 and [...]
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Company Culture: Why it Matters

Company Culture: Why it Matters

We know what you’re thinking…well, that title isn’t exactly creative. We hear you, but that was purposeful, because when it comes down to it, company culture seems fairly [...]
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Careers

Current Opportunities

SSO's organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own careers. SSO prides itself on delivering outstanding services to our clients, relying on creative solutions to optimize talent delivery with a focus on candidate quality while exceeding client expectations regarding timing and cost.

Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. 

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Our Core Values

Tenant Culture Culture Trumps
Everything

Employees deserve a great place to work. We believe great workforces are built on great cultures focused on the premise that better individuals make better organizations. While mission, vision, values and strategy are all important, without great culture an organization and its employees are facing an uphill battle. Consistent focus on challenging behaviors which conflict with the culture aspired to, combined with regularly encouraging behaviors which contribute to the desired culture, allows SSO to create a positive and nurturing workplace environment for employees to grow and develop both professionally and personally.

Tenant Employee Employee Engagement
Matters

Employees know what they need to be successful and are typically willing to share this. The challenge is most employers don't listen. SSO believes that listening to employees and taking action results in a more engaged and productive workforce. This means employees are heard and their ideas are valued. In many cases, the ideas are converted into action in the form of an adjustment to policy or administrative regulation either as presented or with a slight modification/compromise. In some cases, SSO is not able to make the change. In all cases the employee is heard and responded to.

Tenant Referrals Employee Referrals
Rule!

Employee referrals are a natural extension of culture and engagement. SSO's success at deLIVEring™ (pending) on its employment brand promises has been rewarded with industry-enviable rates of employee referrals. The average employee refers ~1.5 candidates to join the SSO workforce each year. More than 40% of SSO's new hires come from employee referrals. Our clients benefit from this tremendous pipeline of talent with lower placement costs, faster cycle time to fill jobs and higher quality of hire.